Our Commitment to GDPR

ballodirug is committed to protecting the privacy and security of personal data in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements for individuals in the European Economic Area (EEA) and the United Kingdom.

Data Controller

ballodirug acts as the data controller for personal information collected through our website and consulting services. Our contact details are:

ballodirug
350 Albert Street, Suite 1200
Ottawa, Ontario K1R 1A4
Canada
Email: [email protected]

Legal Bases for Processing

We process personal data under the following legal bases:

  • Consent: When you voluntarily submit your information through our contact forms or subscribe to communications
  • Contract: When processing is necessary to fulfill our consulting service agreements
  • Legitimate Interest: When processing is necessary for our legitimate business interests, such as improving our services or preventing fraud
  • Legal Obligation: When we are required to process data to comply with applicable laws

Your Rights Under GDPR

If you are located in the EEA or UK, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.

Right to Rectification

You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, including when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making processes.

International Data Transfers

As a Canadian organization, data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. For any transfers to other countries, we ensure appropriate safeguards are in place, such as standard contractual clauses.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Specific retention periods are:

  • Inquiry data: 2 years from last contact
  • Client engagement records: 7 years following conclusion of services
  • Marketing preferences: Until consent is withdrawn

Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication requirements
  • Regular security assessments
  • Staff training on data protection

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and, where required, notify affected individuals without undue delay.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month. If your request is complex or we receive numerous requests, we may extend this period by up to two additional months, in which case we will notify you.

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local data protection supervisory authority. We would, however, appreciate the opportunity to address your concerns before you approach a supervisory authority, so please contact us first.

Updates to This Notice

We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated revision date.